InsideSales.com™'s Marketing Automation Suite is fully integrated
with its sales, customer service, and order management solutions,
providing a complete view into every aspect of the customer. By
harnessing the power of shared information and advanced analytics,
marketing professionals can ensure that every marketing dollar is
spent wisely.
InsideSales.com™'s Marketing Automation features the following
tools to make your marketing team more effective and and more able
to deliver a solid return on investment:
InsideSales.com™'s Marketing Automation Suite features a
full implementation of the impression market methodology. Click
here to learn more.
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When you click "Start Free Trial", the system will send you a confirmation email containing a link to your free trial account.
Use any HTML form on your, or a partner's Web site
to automatically capture inbound requests and automatically route
them to the right person. All Web forms can be tied to InsideSales.com™'s
forms, centrally capturing information into the single, centralized
database. Although used primarily for lead capture, InsideSales.com™'s
external data capture capabilities can be used for any CRM activity,
such as public relations or a customer service or support request.
Hidden form fields can also be captured to enable campaign performance
reporting, for example, marketing campaign IDs.
Lead Management and Tracking
Success in sales depends on effective lead management. Leads fuel
revenue and InsideSales.com™ helps you to start selling as
soon as a lead comes in, and helps you manage the process of converting
that lead to a customer.
Leads can be imported from spreadsheets, comma separated files,
Web capture forms or via the bulk data import wizard.
Leads never wait in an inbox for distribution as flexible lead
routing rules, based off the actual lead information, automatically
route the lead to the right individual or group.
Because InsideSales.com™ is a complete system, leads do not
get lost. Lead activity is viewable directly in the contact, account
and deal screens. All leads and lead source performance can be reported
on and analyzed and lead trends displayed in any user's dynamic
reports.
Email, Fax, Voice and Direct Marketing
With InsideSales.com™ email, mail and direct marketing communications
tools, you can automate and track your outbound communications.
You can automatically insert any InsideSales.com™ maintained
database information into the communication, and you can also add
attachments to email.
Templates
Create professional-looking, high-impact, HTML-rich templates for
sales reps to use for customer and prospect communications (both
email and direct mail).
Personalization
Sales reps can personalize email templates with relevant notes and
information before sending to prospects and customers.
Tracking
Track the success of prospecting emails by monitoring key metrics
such whether the recipients opened the messages, when they opened
them, and more.
Power, Predicative and Phone Dialer Integration
InsideSales.com™ offers a full outbound call center module
(CMM). You can increase the productivity of your sales organization
by adding functionality for an inside sales team. Fully integrated
with all sales team products, you will have the following features:
Phone Links
Throughout the site, you can click a link and have phone calls patched
straight to your phone.
Power/Predicative
Sales reps can dramatically increase the number of leads contacted
for time spent. The power dialer automatically calls the next lead
on your marketing list, eliminating dialing time and clicks.
Import/Export
Data import and export is easy in InsideSales.com™. The Import
Wizard allows you to import account and contact data as needed,
including lists you've purchased or files you've downloaded from
other databases. You can also use it for bulk import for the first
time you migrate data from another CRM system.
Exporting data is also simple. You can save data from InsideSales.com™
in an industry standard comma-separated value (CSV) file.
Workflow Management
InsideSales.com™'s customizable workflow automation engine
helps organizations standardize their workflow to automate sales,
marketing, and service processes for greater operational efficiency,
consistency, and control.
InsideSales.com™ comes pre-configured with default workflows,
but usually companies implement their own industry practices or
adopt third-party methodologies. InsideSales.com™ is completely
configurable from the activities, to the results and outcomes, to
the actual user interface -- so you can make it your own.
High Custom Configurability
Though you can use InsideSales.com™ right "off the Web",
companies generally want to customize it to fit their exact business
needs. InsideSales.com™ is designed to be highly configurable
from adding custom database fields, to custom user screens, to defining
an unlimited number of your own workflows and much more.
It's designed to be customized by mouse clicks, not code, which
means even end users can make it their own from creating custom
dashboards to building their own reports.
Business Reporting
Knowing the exact status of your business at any given point in
time is critical for informed decision making. InsideSales.com™'s
business report center comes equipped with many robust pre-built
reports, but that's just the beginning.
With InsideSales.com™'s easy to use report wizard, you can
generate additional reports on almost any combination of criteria
you can think of to precisely match your needs. Custom defined database
fields, flexible report logic and an unlimited number of filters
enable you to get just the information your need.
Analytics
InsideSales.com™'s analytics helps you mine your data, interpret
information and show underlying trends. You can quickly and easily
create reports and segments, save historical snapshots, compare
data over different time frames and create chart animations that
show business trends.
InsideSales.com™'s analytics can be also be displayed via
dynamic dashboards which allow real-time visibility to important
information as a user logs in via charts, cross-tabs, tables and
reports.
InsideSales.com™
is the only provider of on-demand lead management solutions with built in dialers and telephony integration
specifically designed for responding quickly and consistently to every lead you receive. We call it Lead Response Management. We make selling through the web and over the phone easy. We tie directly to forms on your website that import your leads directly into
your system (we also integrate with Salesforce.com), then we route the lead and check to see if reps are standing by. We then trigger callbacks to your leads in seconds with our power dialer; dramatically increasing the number of contacted and qualified leads you receive. We then help you manage prospects, work deals,
and manage customers all out of one system. Our reporting lets you truly analyze from your lead sources all the way to dollars in the house. And with our unique 'pay for what you need' fee structure you never need to make large capital
investments for enterprise class systems. You can purchase a user seat, outbound dialer seat and inbound agent seat on a per- agent basis
paying only for what you need at one low rate. Sign up for a free trial, start dialing and see how it can increase your sales in 10 days or less. Our marketing software suite is the only complete solution for lead generation marketing, lead management, lead response, and lead nurturing that includes telephony and hosted dialer solutions with email marketing, fax, voice messaging, and web-form callback.
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